| TEAMING FOR SUCCESS |
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Program Objectives:
- Build strong teamwork skills
- Learn and gain understanding of the stages of team development
- Explore team relationships
- Reinforce the key teamwork skills of listening, relationship building and problem solving
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| HIGH PERFORMANCE TEAMWORK |
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Program Objectives:
- Define and practice high performance teamwork skills and behaviors
- Improve conflict and communication skills
- Plan strategies to manage conflicts within a team
- Identify strategies and create action plans to sustain high performance teamwork
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VIRTUAL TEAMWORK |
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Program Objectives:
- Increase attributes and skills needed to build an effective virtual team
- Examine the stages of team development from a virtual team perspective
- Learn and apply a fundamental relationship model
- Reinforce the key teamwork skills of listening, relationship-building and problem solving
- Assess personal attributes required in a virtual team setting
- Deal with the challenges of working within the home environment
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| TEAM DECISION-MAKING |
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Program Objectives:
- Understand and explain the stages and steps of decision-making
- Use the eight-step decision-making process to make best-value decisions
- Use a consensus decision-making process
- Determine when and how to use specific decision-making tools
- Use a decision checklist
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| COLLABORATIVE CONFLICT RESOLUTION |
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Program Objectives:
- Explore theoretical and practical information about conflict
- Discuss and understand the major causes of conflict
- Assess preferred conflict management style
- Describe and use a six-step process for resolving conflict
- Practice working on individual, team and customer-related conflict situations
- Create norms and strategies to respond effectively in conflict situations, including working with difficult people
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| EXCEL |
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Program Objectives:
- Build a strong team culture
- Establish a shared language to create or improve working relationships
- Increase teamwork, build trust and improve communication
- Discover the keys to team success and how to increase team effectiveness
- Build strong relationships that last
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| FIRST STEP |
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Program Objectives:
- Describe how teams are used in organizations
- Describe the TripleWin Relationship Model and experience how to use it with teams
- Define high performance teamwork and then practice the key elements of teamwork
- Learn the stages of team development and the key behaviors at each stage
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